consumer welfare

In new research, Ricardo Perez-Truglia and Jeffrey Yusof study what drives Americans’ support for antitrust enforcement. They find that information about traditional consumer welfare harms, such as higher prices or less choice, has the largest and most durable impact.

In new research, Li Azinovic-Yang, John D. Kepler, Ava E. Speros, and Christopher R. Stewart find that over the last two decades, companies in the United States have grown to expect customer relationships to last longer, mostly due to higher costs associated with switching to competitors’ products. Over the long term, this lock-in reduces competition and consumer welfare.

In new experimental research, Amit Zac and Michal Gal find that users who use artificial intelligence chatbots to conduct online shopping are being directed to established brands at higher prices without a clear improvement in quality. The logic of AI algorithms risks consolidating markets around established firms while reducing consumer welfare for shoppers.

In new research, Monika Leszczyńska explores how consumers’ ideas of morality should inform government agencies and courts as they seek to update and enforce consumer protection laws. The focus is on adapting these laws to address modern business practices in the digital age. These practices involve behavioral manipulation of consumers, resulting in non-monetary damages, such as the invasion of privacy.

Grocers Kroger and Albertsons want to merge, which would make them the second biggest retail food chain and, according to them, enhance their ability to compete with Walmart and Costco and offer lower prices to consumers. Christine P. Bartholomew writes that the promises of more competition and lower prices for consumers are unlikely to manifest, and thus the Federal Trade Commission should block the deal.