Lena Song

Lena Song is an assistant professor of economics at the University of Illinois Urbana-Champaign and a visiting scholar at the University of Chicago Becker Friedman Institute for Economics. She studies media and information technologies, with a focus on their relationship to diversity and inequality. She is an affiliate of NYU Center for Social Media and Politics and Poverty Action Lab.

Opposing Comments Drive Organizations’ Social Media Engagement but Undermine Offline Goals

In new research in collaboration with Color of Change, Dante Donati and Lena Song find that comments on social media posts help drive platform engagement for organizations. However, comment sections are often populated by a vocal minority, and adversarial comments from them come with reduced off-platform support for the original posters.

How Much Election News Do Americans Actually See on Their Phones?

Smartphones have become a primary gateway for consuming political news, but we know little about what individuals actually see on their phones. In new research, Guy Aridor, Tevel Dekel, Rafael Jiménez Durán, Ro’ee Levy, and Lena Song open the smartphone black box using novel content data and document individuals’ exposure to election-related content during the 2024 presidential election, as well as the drivers of this exposure.

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